IMPROVING EMERGENCY CARE EXPERIENCES FOR YOUNG PEOPLE THROUGH HUMAN-CENTRED DESIGN
With
Melanie Tran,
Manager (Digital, Design & Data)
Nous Group
PEOPLE IN HEALTH CARE SEGMENT
Filmed in Sydney | October 2025
Recognised as one of the Top 100 Women of Influence by The Australian Financial Review, Melanie Tran is a visionary leader whose work lies at the intersection of design, technology, health, disability, and education. With a focus on human-centred design, digital strategy, and service design, she leads transformative initiatives as a Manager in Design, Digital and Data at Nous Group, a global consulting firm. Her work is driven by a deep passion for using creativity and technology to solve complex social challenges.
At the heart of Melanie’s work is her dedication to leveraging creativity and technology to address some of society’s most pressing challenges. She is currently pursuing a PhD at Torrens University Australia, where her research focuses on using human-centred design and technology to improve the patient experience for young people in emergency departments at children’s hospitals.
Melanie’s achievements have garnered national and international recognition. She is a recipient of prestigious awards and fellowships such as the Laureate Global Fellowship, the Laureate Global Here for Good Award, the Recalibrate Gender Equality Award, and the Distinguished Social Change Leader Award.
As an accomplished public speaker, Melanie has shared her insights on global platforms, including the Vogue Codes Summit, Cognizant Technology Solutions Conference, TEDxSydney Pitch Night, and the Women in Leadership Symposium. She has also spoken at the Laureate Global Leadership Summit, Reimagination Thought Leaders Summit at the Australian Computer Society, and the United States Sustainable Development Goals Action Zone Conference. Notably, she delivered the keynote address at Google’s first-ever Asia Pacific UX Design Summit, further solidifying her position as a leading voice in design and technology.
Melanie spoke with Australian Health Journal at MedTech25, following her keynote address at the annual Medical Technology Association of Australia conference.
Source: Supplied
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Lens on patient care & allied health workforce across settings
The CEO of Allied Health Professions Australia (AHPA), Bronwyn Morris-Donovan spoke with Australian Health Journal about the following:
The structure and priorities for AHPA
The setting and disciplines in Allied Health
Allied Health representation in the Strengthening Medicare Task Force
Importance of a data strategy and interoperability in delivery of allied health services
Key allied health priorities hopefully addressed in Federal Budget.In the lead up to the Australian Federal Budget in May 2023, Australian Health Journal reached out to peak health industry bodies to hear about their priorities, either noted in pre-budget submissions lodged with Federal Government in January 2023 or in recent forums such as the Strengthening Medicare Taskforce.
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Role of the Chief Nursing Officer
Professor Alison McMillan PSM spoke with Australian Health Journal about the role of Chief Nursing and Midwifery Officer at the Australian Government Department of Health and Aged Care.
Alison was appointed as our Chief Nursing and Midwifery Officer in November 2019.
In June 2021 Alison was awarded a Public Service Medal for outstanding public service to driving the Government’s national health response priorities during the COVID-19 pandemic, particularly to infection prevention measures.
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From refugee to receiving multiple accolades as a community pharmacist
Sara is an experienced pharmacist, community health advocate, and the Lead Pharmacist at Pharmacy 777 Pascoe Vale in Victoria. With over 20 years in the profession, Sara has played a significant role in advancing local healthcare delivery through clinical leadership, service development, and strong community partnerships.
