In a wide ranging report looking at the carer needs across Australia, PwC Australia published Reimagine Care Workforce Solutions in October 2022.
Australian Health Journal spoke with Kerryn Dillon, Director Ageing and Reablement and Health Workforce at PwC Australia about the community care sectors of aged care, disability care and childcare the report covers.
These segments cover a number of policy portfolios – education, social services, housing, employment and health. Kerryn references some of the demands on community care workers:
- 22% of the 5.7 million aged over 60 in Australia access aged care services
- 10% of the 1 in 6 people living with a disability access specialised disability services through the NDIS
- 1.3 million of the 1.6 million children in Australia aged under 5 access child care services
Kerryn states there is a significant overlap in the duties performed across the segments and the demand will continue to grow. There are 4 key challenges that she talks about
- Demand increasing due to population growth, the ageing population, growth of NDIS
- Ageing workforce across domains such as nursing and aged care, further compounded by the same rate not entering the workforce
- Limited training for the existing workforce and focus on compliance rather than best practice
- Poor value proposition making it difficult to attract new workers
Frances McMurtrie, Senior Management from Strategy&, a division of PwC Australia speaks about the work Strategy& has done in the report on applying a demand and supply model to the care workforce shortage issues.
Frances talks about the factors and levers that determine the supply of workers, especially the key factor of motivation in performing a care worker role. The analysis includes the care worker pipeline or funnel that approximates (using ABS, Aged Care Workforce Census and NDIS National Workforce Plans) that of the 13 million Australian making up the total labour force, there are less than 1 million who are interested, trained and delivering care roles.
In researching the drop off from a pool of 13 million to 1 million, most investment is going into the “narrow-end” for training and recruitment. Research has shown there is a lack of investment in the motivation supply factor, in closer proximity to the total labour force of 13 million (and even at the top of the funnel where the working age population is at 16 million).
As Frances points out, current communication strategies on attracting care workers are focusing on the existing value proposition of being a care worker – primarily on altruism.
Reimagining care workforce solutions forms PwC Australia and Strategy&’s assessment on fiscal policy, the share economy, the role of telecare or virtual care and using robotics.
Both Kerryn and Frances conclude with earmarking technology being a significant enabler of the care worker sector and addressing some of the challenges.
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Addressing Wound Management
The cost of chronic wounds in Australia is estimated to be $3 Billion per year, impacting 420,000 Australians. Not only is this a national economic concern, but more importantly, is the suffering the person may be going through.
Australian Health Journal met with Hayley Ryan, Board Director and Chair at Wounds Australia and Director at WoundRescue to hear her work in chronic wound management, palliative wounds and pressure injury prevention to comfort those living with a wound.
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Being Part of the New Health Frontier
In November last year, the House of Representatives Standing Committee on Health, Aged Care and Sport delivered its bipartisan report “The New Frontier: Delivering better health for all Australians” on the approval processes for new drugs and novel medical technologies in Australia.
Australian Health Journal spoke to some of the industry bodies who were part of the Inquiry, for their comments on the process, the report and hopes in the recommendations being implemented.
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Values in Workplace Culture
Professor Sabe Sabesan, is the Clinical Dean of the Townsville Regional Medical Training network incorporating the Townsville Hospital and Health Services and the Townsville Clinical School of the James Cook University and the director of the department of Medical oncology at the Townsville Cancer Centre, Townsville Hospital.
The Professor recently wrote, “Workforce wellness and engagement have become buzzwords in healthcare settings since there is an intimate relationship between staff wellbeing and performance of the healthcare system. Wellness initiatives such as wellness champions and wellness committees have been set up in response to emerging workforce mental health issues. These are largely reactive rather than being proactive in addressing or preventing the root cause of mental health issues.”
